Centennial, Colorado ยท Emergency Service
Emergency plumber in Centennial, CO
Leak or burst pipe in Centennial? Close the main water valve, then call.
Water leaking right now?
Shut off the main water valve if you can, then call. We answer emergency calls around the clock.
What to do right now in a Centennial home
Most Centennial homes have the main shutoff in the basement, near the water heater or where the line enters on the front wall. If water is coming through a ceiling, the source is usually the bathroom directly above; shut off the main first, then the fixture's own valve if you can reach it.
Common Centennial emergencies
- Upstairs toilet and supply line leaks coming through finished ceilings
- Water heater failures in basement mechanical rooms
- Failed fittings on older plastic supply pipe
Before the next cold snap
Check under upstairs vanities and behind toilets for damp now and then. In two-story homes, a slow drip upstairs is the usual start of a ceiling stain below.
Which water district serves you?
Centennial doesn't run a water utility. The city says residents are served by several water and sanitation districts, and points to its Property Search to find the one for your address (City of Centennial, Trash & Utilities). Districts serving parts of Centennial include Southgate, the Arapahoe County Water and Wastewater Authority and East Cherry Creek Valley. Each has its own after-hours line, which is printed on your bill. Look it up today and save it in your phone; you won't want to search for it with water on the floor.
Your district handles breaks in the street, the meter and its side of the service line. Leaks inside the house are yours.
Southglenn to Piney Creek
In older homes in Southglenn, Willow Creek, Walnut Hills and Cherry Knolls, the main shut-off is often in a basement corner; newer homes usually have it near the water heater. In a basement, look in the unfinished part, near the water heater and furnace or on the wall facing the street. In finished basements, it's often behind a closet door or a small access panel. Piney Creek's two-story homes commonly put the valve in the mechanical room by the sump and water heater.
Freezes and finished basements
Centennial's two-story homes are mostly well insulated, so freezes tend to happen at the edges: hose bibs, lines in a cantilevered floor over the garage, and pipes in exterior walls of finished basements. If a bathroom sits over the garage, keep the garage door closed on the coldest nights.
When water comes through a ceiling, turn off the main, then the light switches in that room if they're wet, and move things off the floor below.
What we handle
Burst and freeze-split pipes, active leaks you can't stop at a fixture shutoff, and water heater failures. More on emergency plumbing, burst pipe repair and leaking water heaters.
Centennial emergency questions
Water is dripping from my family room ceiling. What do I do?
Shut off the main, turn off lights in that area if it's safe, put a bucket down, and call. Don't poke the ceiling if it's sagging.
Who do I call if the leak is at the meter?
Your water provider (Southgate, ECCV, ACWWA or another, depending on your address).
My Centennial water district's office is closed. Who handles a break in the street?
Your district's after-hours line, which is on your bill. The city of Centennial itself doesn't run water service. For anything inside the house, close your main and call us.
Water is coming through my family room ceiling. What first?
Close the main, switch off lights in that room if anything is wet, and put a bucket under the drip. The source is usually the bathroom above: the toilet seal, a supply line or the tub valve.
Is a Centennial plumbing emergency worth calling about at night?
Yes. We answer emergency calls 24 hours a day for burst pipes, active leaks and water heater failures. If water is pouring, shut off the main first either way.